We sell van conversion components and camping equipment to customers in Lithuania and other EU countries. We strive to ensure that product descriptions, images, and prices are accurate. Minor variations may occur.

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We reserve the right to update product specifications, availability, or pricing without prior notice.

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Sustainability Pledge: For every €150 spent on our website, we pledge to plant one tree. Tree purchases are made at the end of each calendar month based on total sales.

Orders can be placed via our website.

All prices are listed in Euros (€).

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We are not currently VAT-registered, so no VAT is applied to our product prices. If our VAT status changes due to local requirements or exceeding EU cross-border sales thresholds under the One Stop Shop (OSS) scheme, our pricing and invoicing policies will be updated accordingly.

We accept secure payments via Paysera, which supports credit and debit cards.

We reserve the right to cancel or refuse any order due to stock issues, pricing errors, or suspected fraud.

You will receive an order confirmation by email. If you do not receive it, please contact us.

We ship to Lithuania and other EU countries.

Delivery times depend on your location and product availability.

Shipping costs are calculated at checkout.
 

You will receive tracking information once your order has shipped.
 

Please notify us within 48 hours of delivery if there are any issues.
 

We are not liable for delays caused by third-party couriers, but we will assist in resolving them as quickly as possible.

You have the right to return most items within 14 days of delivery, in accordance with the EU Consumer Rights Directive.

Conditions:

Items must be unused, in original packaging, and in resalable condition
 

Return shipping costs are the responsibility of the customer unless the item is defective or incorrect
 

Refunds will be processed within 14 days of receiving the returned item
 

Return address and instructions will be provided when a return is initiated
 

For full details, see our Shipping & Returns Policy.

All products which are covered by their manufacturer’s warranty is stated in the product description, and some also by our store warranty.

If you believe a product is faulty, contact us at info@vanlifecrafters.com with a description and photos of the issue. For more details, please refer to our Warranty & Liability Policy.

Invoices are available upon request. These will reflect our non-VAT registered status and may not include VAT unless legally required in future.

Vanlife Crafters shall not be held liable for any damage, injury, loss, or expense resulting from the improper installation, use, or maintenance of products sold through this website.

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By purchasing from us, you agree that:

Many of the components we sell are designed for use in specialised electrical, plumbing and heating systems and must be installed correctly and safely, ideally by a qualified professional.

We are not responsible for:
 

• Damages caused by incorrect installation or connection of electrical or mechanical components
   

• Use of incompatible products
   

• Accidents, fires, electrical faults, water leaks, or any other damage caused by misuse or neglect
   

• Modifications or alterations made to products
   

• Installation that does not comply with legal safety standards in your country
   

Customers are solely responsible for ensuring that installation and use are in line with all manufacturer instructions, local laws, and safety regulations.

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To the fullest extent permitted by law, our liability is limited to the purchase price of the product. We accept no liability for indirect, incidental, or consequential damages.

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In case of any discrepancy between the English and Lithuanian versions of this policy, the English version shall prevail.

All content on this website, including images, text, graphics, and logos, is owned by Vanlife Crafters or used with permission. It may not be copied, reproduced, or distributed without our prior written consent.

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You may share our content on social media only with proper credit and a link to our website.

We respect your privacy and handle your personal data in accordance with the General Data Protection Regulation (GDPR). For full details, see our Privacy Policy.

These Terms are governed by the laws of the Republic of Lithuania. Any disputes shall be resolved in Lithuanian courts, unless otherwise required by EU law.

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EU consumers may also use the Online Dispute Resolution (ODR) platform:
🔗 https://ec.europa.eu/consumers/odr

We reserve the right to modify these Terms at any time. Updates will be posted on our website with a new effective date. Continued use of the website after changes constitutes acceptance of the new terms.

We are not responsible for failure or delay in performance due to events beyond our control, including but not limited to natural disasters, pandemics, wars, strikes, postal delays, or internet outages.