Question 1

Are your parts compatible with all campervan types?

Accepted Answer

Most of our parts fit standard campervan setups, but feel free to ask us if you’re unsure.

Question 2

Do you restock sold-out items?

Accepted Answer

Yes, we regularly restock popular items. You can sign up for alerts or contact us for restock info.

Question 3

Can I request help choosing the right product for my build?

Accepted Answer

Definitely! We’re happy to help—just send us a message.

Question 4

What kind of warranty do the products come with?

Accepted Answer

Every product we sell comes with either a 1-year or 2-year warranty — so you can shop with confidence!

Question 5

How can I find out how long the warranty is for a specific product?

Accepted Answer

It's super easy — the warranty period is listed right in the product description. Just scroll down when you're checking out the item details!

Question 6

Does the warranty cover accidents or regular wear and tear?

Accepted Answer

Unfortunately, no. The warranty doesn’t cover accidental damage, misuse, or the normal wear and tear that happens over time. It’s there to protect you against unexpected problems with the product itself.

Question 7

How do I make a warranty claim if I need to?

Accepted Answer

If something’s not right, just reach out to our friendly customer service team through our email info@vanlifecrafters.com. Send us your order details, a quick description of the problem, and a few photos if you can. We'll take it from there and help you out as quickly as possible.

Question 8

Can I transfer the warranty if I give the product to someone else?

Accepted Answer

The warranty is just for the original buyer, so it can’t be transferred to someone else.

Vanlife Crafters

Frequently Asked Questions

Vanlife Crafters

Useful Links

Let's Connect

Sign Up Newsletter